Resume

Please click here for a printable PDF version of my complete resume. For some recent highlights, read on:

Since October 2002, I have independently provided graphic design and communication services to individuals and small local businesses. I began working under the name Bagwell Designs, LLC, in 2015.

From April 2013 through October 2017, I held the position of Contract Communication Manager with Crane Creek Country Club in Boise, Idaho. I met the graphic design and communication needs of nine departments and various membership committees. During this time, the club underwent an extensive $7.5 million two-phase renovation project. I worked with key stakeholders from the early stages leading up to the membership vote through the reopening of the golf course after the completion of Phase Two. Together, we communicated the details of the project to the membership and general public.

I conducted the country club’s first communication survey. I also improved the metric averages on their email list of approximately 1,000 contacts as follows:
•  Open rate from 45% to 55%
•  Click rate from 4% to 20%
•  Bounce rate from 7% to 0.3%

I have a Master of Science degree in Public Communication through Drexel University in Philadelphia, Pennsylvania. My undergraduate degree is a Bachelor of Fine Arts with High Honors in Graphic Design from Rochester Institute of Technology in Rochester, New York.